Description
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Frequently Asked Questions
What devices is the 5000mAh Flat Powerbank compatible with?
This power bank works with virtually any USB-C device -- Android phones, tablets, and USB-C accessories. A USB-C to Lightning adapter is included for older Lightning iPhones (iPhone 14 and earlier); newer USB-C iPhones (iPhone 15 and later) connect directly through the built-in cable. No extra cables or adapters are needed out of the box.
Does the 5000mAh Flat Powerbank have a built-in cable, or do I need my own?
A USB-C charging cable is built into the body -- it unfolds when you need it and tucks flat when you don't, so there's no separate cable to carry. A detachable USB-C to Lightning adapter is included for older iPhones. The only cable not included is the standard USB-C cable used to recharge the power bank itself.
How many times can the 5000mAh Flat Powerbank charge a phone?
The 5000mAh cell delivers roughly 3,000-3,300mAh to your device after normal voltage-conversion loss -- about one full charge for a typical smartphone. Compact phones may reach a full charge with a little to spare; larger phones (e.g., an iPhone 15 Pro Max at 4,422mAh) receive a substantial partial charge. Actual results vary with cable efficiency and whether the phone is in use while charging.
Is the 5000mAh Flat Powerbank TSA-approved for carry-on?
Yes -- it's TSA-compliant for U.S. carry-on. The TSA allows lithium-ion power banks under 100Wh in carry-on bags; at 5000mAh and 3.7V this is about 18.5Wh, well within the limit. Power banks are not permitted in checked luggage, so always pack it in your carry-on or personal item.
How thin is the 5000mAh Flat Powerbank -- will it fit in a pocket?
It's about 9mm thick -- roughly a few stacked credit cards -- and built to credit-card dimensions, so it slides into a pocket or small pouch without noticeable bulk. It's designed as a flat, pocket-friendly travel power bank rather than the bulkier cylindrical style.
How fast does the 5000mAh Flat Powerbank charge devices?
It delivers up to 5V/3A (15W) output -- noticeably quicker than a basic 5W charger, enough for a significant charge in 30-60 minutes on most phones. It isn't a USB-PD or GaN fast charger, but the 5V/3A output is a clear step up from standard portable chargers. Charge speed also depends on your device's own limits.
How do I recharge the 5000mAh Flat Powerbank?
Recharge it with any USB-C wall adapter or computer port using a standard USB-C cable (not included). From empty, a 5W adapter takes about 2-3 hours; an 18W or higher adapter is faster. An LED indicator shows the remaining charge level and confirms the unit is charging.
Is this an officially licensed Indiana Hoosiers product?
Yes -- this is an officially licensed NCAA product. Keyscaper is a licensed manufacturer, not a print-on-demand reseller: every design is created in-house and officially approved by Indiana Hoosiers and NCAA. Products are designed and printed at Keyscaper's facility in Tualatin, Oregon, USA.
Does the 5000mAh Flat Powerbank come with a warranty?
Yes -- it's backed by a one-year Keyscaper warranty against manufacturing defects in materials and workmanship under normal use. For warranty claims or product questions, contact Keyscaper customer service through the website.